商品评论是电商平台中一个非常重要的功能,对于商家和消费者都具有重要的意义。以下是商品评论的重要性:
-
帮助其他消费者做出购买决策:消费者在购物前往往会查看其他消费者对商品的评价,通过评论得知商品的好、坏之处,从而做出更准确的购买决策。
-
提供商家改进产品的意见和建议:通过收集消费者的意见和建议,商家可以了解消费者对商品的看法,调整产品的缺陷,从而提高产品质量,满足消费者的需求。
-
促进交流和社交:商品评论也可以成为消费者之间交流和社交的渠道,分享使用体验、提供购买建议,增强消费者与商家之间的互动和信任。
-
提高网店信誉:商品评论是消费者对商家进行评价的重要渠道,商家如果通过好的商品评论来展现自己诚信、专业的形象,有助于提高网店的信誉,进而提高消费者的购买意愿,促进销售。
-
提高消费者忠诚度: 消费者对商品的评论可以让平台得知自家的问题并进行改进,同时商家能够根据不同的客户进行回复并解释对应情况,让消费者感受到被尊重和被理解,从而提高消费者的忠诚度。
综上所述,商品评论是电商平台中提高产品质量和消费者满意度的一个非常重要的功能,帮助商家了解消费者需求,改进产品质量,并使消费者做出更好的购买决策。
那么我们如何通过api接口达成这一目的性;
首先最重要的第一步需要获取API接口的访问凭证:通常需要在API提供方的网站上
注册,获取API接口的访问密钥。
公共参数
名称 | 类型 | 必须 | 描述 |
---|---|---|---|
key | String | 是 | 调用key(必须以GET方式拼接在URL中) |
secret | String | 是 | 调用密钥 |
api_name | String | 是 | API接口名称(包括在请求地址中)[item_search,item_get,item_search_shop等] |
cache | String | 否 | [yes,no]默认yes,将调用缓存的数据,速度比较快 |
result_type | String | 否 | [json,jsonu,xml,serialize,var_export]返回数据格式,默认为json,jsonu输出的内容中文可以直接阅读 |
lang | String | 否 | [cn,en,ru]翻译语言,默认cn简体中文 |
version | String | 否 | API版本 |
代码演示响应示例
{
"items": {
"totalpage": 1,
"total_results": "12",
"page_size": 12,
"page": "1",
"item": [
{
"rate_content": "此用户没有填写评价。",
"rate_date": "2022-08-28",
"pics": [],
"display_user_nick": "w**8",
"auction_sku": "尺码:37;颜色分类:黑色【内里:超细纤维】",
"add_feedback": "",
"add_feedback_images": [],
"create_time_interval": "9个月前",
"read_count": "0",
"rate_id": "1185790146502",
"reply": "感谢您选择了我们,您的满意是我们最大的心愿!品位细节,简注重服务,我们的时尚与众不同!期待您的再次光临~",
"comment_count": "0",
"like_count": [],
"user_star": "9",
"user_star_pic": "https://img.alicdn.com/imgextra/i3/O1CN01PIYxrZ22FGrmiDphN_!!6000000007090-2-tps-92-45.png"
},
{
"rate_content": "太漂亮了 本来买的时候犹豫很久很久很久 从来没有买过黄色的 觉得不好配衣服也觉得图片一般 犹豫了有一天终于下定决心去买一个试试 结果太太太太让我惊喜了 太漂亮了 很亮鞋子特别舒服 我买的大一点 也很舒服 还挺好配衣服的 后悔就买一双了 现在我家都是她家的鞋子了 绝对的YYDS",
"rate_date": "2022-08-23",
"pics": [],
"display_user_nick": "梦**1",
"auction_sku": "尺码:36;颜色分类:黄色【内里:超细纤维】",
"add_feedback": "",
"add_feedback_images": [],
"create_time_interval": "9个月前",
"read_count": "0",
"rate_id": "1184973493639",
"reply": "感谢您选择了我们,一直很担心您觉得我们做得不够好,怕您觉得我们的回复不够详细,又或者责怪我们的质检时不够仔细,但是在大部分时间里我们的团队真的已经尽了全力,希望您收到包裹的时候都能满意开心~",
"comment_count": "0",
"like_count": [],
"user_star": "8",
"user_star_pic": "https://img.alicdn.com/imgextra/i4/O1CN019QZnaG1U1LtUAPn6e_!!6000000002457-2-tps-92-45.png"
},
{
"rate_content": "鞋子很满意,3号客服棒棒哒,长毛绒也很暖和 ",
"rate_date": "2021-12-05",
"pics": [
"//img.alicdn.com/imgextra/i2/0/O1CN01DD4Zcv1IxGY6IPN73_!!0-rate.jpg",
"//img.alicdn.com/imgextra/i1/0/O1CN0189R9CP1IxGYCdWZyV_!!0-rate.jpg"
],
"display_user_nick": "挽**手",
"auction_sku": "尺码:39;颜色分类:黑色【内里:长毛绒】",
"add_feedback": "",
"add_feedback_images": [],
"create_time_interval": "1年前",
"read_count": "43",
"rate_id": "1158296533060",
"reply": "亲,感谢您对我们的支持!正式邀请您成为我们的vip会员;收到宝贝有什么问题,可即刻与我们联系,我们将竭尽全力为您解决!",
"comment_count": "0",
"like_count": [],
"user_star": "7",
"user_star_pic": "https://img.alicdn.com/imgextra/i4/O1CN01ZlCYMx1nbVriw6u0S_!!6000000005108-2-tps-92-45.png"
},
{
"rate_content": "面料材质:材质有一点点硬,版型不错,整体还凑合,对得起这个价格 ",
"rate_date": "2021-11-16",
"pics": [
"//img.alicdn.com/imgextra/i3/0/O1CN01TrfEtd2M3Ag2ClelC_!!0-rate.jpg"
],
"display_user_nick": "c**3",
"auction_sku": "尺码:39;颜色分类:黑色【内里:长毛绒】",
"add_feedback": "",
"add_feedback_images": [],
"create_time_interval": "1年前",
"read_count": "165",
"rate_id": "1155310540482",
"reply": "亲,感谢您对我们的支持!正式邀请您成为我们的vip会员;收到宝贝有什么问题,可即刻与我们联系,我们将竭尽全力为您解决!",
"comment_count": "0",
"like_count": [],
"user_star": "7",
"user_star_pic": "https://img.alicdn.com/imgextra/i4/O1CN01ZlCYMx1nbVriw6u0S_!!6000000005108-2-tps-92-45.png"
},
{
"rate_content": "买第二双了,鞋子很漂亮也挺舒服",
"rate_date": "2021-11-09",
"pics": [],
"display_user_nick": "t**1",
"auction_sku": "尺码:39;颜色分类:黄色【内里:超细纤维】",
"add_feedback": "",
"add_feedback_images": [],
"create_time_interval": "1年前",
"read_count": "1",
"rate_id": "1154131764289",
"reply": "感谢您选择了我们,一直很担心您觉得我们做得不够好,怕您觉得我们的回复不够详细,又或者责怪我们的质检时不够仔细,但是在大部分时间里我们的团队真的已经尽了全力,希望您收到包裹的时候都能满意开心~",
"comment_count": "0",
"like_count": [],
"user_star": "8",
"user_star_pic": "https://img.alicdn.com/imgextra/i4/O1CN019QZnaG1U1LtUAPn6e_!!6000000002457-2-tps-92-45.png"
},
{
"rate_content": "7号客服棒棒哒,鞋子很喜欢,已第三次购买 ",
"rate_date": "2021-10-31",
"pics": [
"//img.alicdn.com/imgextra/i3/0/O1CN01hPcYYn1EzJr4JSAzG_!!0-rate.jpg",
"//img.alicdn.com/imgextra/i1/0/O1CN01Fjvoou25NSkm50Bp2_!!0-rate.jpg",
"//img.alicdn.com/imgextra/i4/0/O1CN01mBc4V91txqplVs6o6_!!0-rate.jpg",
"//img.alicdn.com/imgextra/i3/0/O1CN01YFUXAj1Whbcfv3TRJ_!!0-rate.jpg"
],
"display_user_nick": "快**9",
"auction_sku": "尺码:39;颜色分类:黑色【内里:超细纤维】",
"add_feedback": "",
"add_feedback_images": [],
"create_time_interval": "1年前",
"read_count": "247",
"rate_id": "1153379805402",
"reply": "亲,感谢您对我们的支持!正式邀请您成为我们的vip会员;收到宝贝有什么问题,可即刻与我们联系,我们将竭尽全力为您解决!",
"comment_count": "0",
"like_count": [],
"user_star": "6",
"user_star_pic": "https://img.alicdn.com/imgextra/i3/O1CN01QZTjHW1F4oegDvuEX_!!6000000000434-2-tps-92-45.png"
},
{
"rate_content": "7号客服服务真好,鞋子质量很好,己第二次购买了 ",
"rate_date": "2021-10-27",
"pics": [
"//img.alicdn.com/imgextra/i1/0/O1CN01hMfUsj1yDexza4Eu1_!!0-rate.jpg",
"//img.alicdn.com/imgextra/i2/0/O1CN01BNKARZ1yDexwiXDKc_!!0-rate.jpg",
"//img.alicdn.com/imgextra/i4/0/O1CN01hDGyZC1yDexjAaZ4I_!!0-rate.jpg",
"//img.alicdn.com/imgextra/i4/0/O1CN01714Xvv1yDexu2mTEB_!!0-rate.jpg"
],
"display_user_nick": "快**9",
"auction_sku": "尺码:39;颜色分类:黑色【内里:超细纤维】",
"add_feedback": "",
"add_feedback_images": [],
"create_time_interval": "1年前",
"read_count": "292",
"rate_id": "1152900593524",
"reply": "谢谢您对我们的支持!因为有您,我们会更努力!分享,是一种生活;生活,是一种态度。您的态度,是我们最重视的关注;加入戈美其会员俱乐部,享受vip好礼",
"comment_count": "0",
"like_count": "1",
"user_star": "6",
"user_star_pic": "https://img.alicdn.com/imgextra/i3/O1CN01QZTjHW1F4oegDvuEX_!!6000000000434-2-tps-92-45.png"
},
{
"rate_content": "去年买过一双一样的,今年看了其他家,还是想复制一下上一双鞋子的快乐。鞋底很软,走路不累,超级百搭,爱了爱了。客服都很耐心,7号客服很棒哈哈~ ",
"rate_date": "2021-10-20",
"pics": [
"//img.alicdn.com/imgextra/i1/0/O1CN01N6n5JO24FqYC9k9mc_!!0-rate.jpg"
],
"display_user_nick": "随**0",
"auction_sku": "尺码:39;颜色分类:黑色【内里:超细纤维】",
"add_feedback": "",
"add_feedback_images": [],
"create_time_interval": "1年前",
"read_count": "299",
"rate_id": "1152874831149",
"reply": "亲,感谢您对我们的支持!正式邀请您成为我们的vip会员;收到宝贝有什么问题,可即刻与我们联系,我们将竭尽全力为您解决!",
"comment_count": "0",
"like_count": [],
"user_star": "7",
"user_star_pic": "https://img.alicdn.com/imgextra/i4/O1CN01ZlCYMx1nbVriw6u0S_!!6000000005108-2-tps-92-45.png"
},
{
"rate_content": "2号客服棒棒哒",
"rate_date": "2021-09-28",
"pics": [],
"display_user_nick": "可**2",
"auction_sku": "尺码:39;颜色分类:黑色【内里:超细纤维】",
"add_feedback": "",
"add_feedback_images": [],
"create_time_interval": "1年前",
"read_count": "2",
"rate_id": "1148841092349",
"reply": "谢谢您对我们的支持!因为有您,我们会更努力!分享,是一种生活;生活,是一种态度。您的态度,是我们最重视的关注;加入戈美其会员俱乐部,享受vip好礼",
"comment_count": "0",
"like_count": [],
"user_star": "9",
"user_star_pic": "https://img.alicdn.com/imgextra/i3/O1CN01PIYxrZ22FGrmiDphN_!!6000000007090-2-tps-92-45.png"
},
{
"rate_content": "此用户没有填写评价。",
"rate_date": "2021-09-15",
"pics": [],
"display_user_nick": "宝**0",
"auction_sku": "尺码:37;颜色分类:黑色【内里:超细纤维】",
"add_feedback": "",
"add_feedback_images": [],
"create_time_interval": "1年前",
"read_count": "0",
"rate_id": "1147688357921",
"reply": "谢谢您对我们的支持!因为有您,我们会更努力!分享,是一种生活;生活,是一种态度。您的态度,是我们最重视的关注;加入戈美其会员俱乐部,享受vip好礼",
"comment_count": "0",
"like_count": [],
"user_star": "8",
"user_star_pic": "https://img.alicdn.com/imgextra/i4/O1CN019QZnaG1U1LtUAPn6e_!!6000000002457-2-tps-92-45.png"
},
{
"rate_content": "7号客服棒棒哒 ",
"rate_date": "2021-09-13",
"pics": [],
"display_user_nick": "w**2",
"auction_sku": "尺码:37;颜色分类:黑色【内里:超细纤维】",
"add_feedback": "",
"add_feedback_images": [],
"create_time_interval": "1年前",
"read_count": "1",
"rate_id": "1147975534640",
"reply": "亲,感谢您对我们的支持!正式邀请您成为我们的vip会员;收到宝贝有什么问题,可即刻与我们联系,我们将竭尽全力为您解决!",
"comment_count": "0",
"like_count": [],
"user_star": "7",
"user_star_pic": "https://img.alicdn.com/imgextra/i4/O1CN01ZlCYMx1nbVriw6u0S_!!6000000005108-2-tps-92-45.png"
},
{
"rate_content": "不错 ",
"rate_date": "2021-09-13",
"pics": [],
"display_user_nick": "花**糖",
"auction_sku": "尺码:37;颜色分类:黑色【内里:超细纤维】",
"add_feedback": "",
"add_feedback_images": [],
"create_time_interval": "1年前",
"read_count": "0",
"rate_id": "1147394085601",
"reply": "亲,感谢您对我们的支持!正式邀请您成为我们的vip会员;收到宝贝有什么问题,可即刻与我们联系,我们将竭尽全力为您解决!",
"comment_count": "0",
"like_count": [],
"user_star": "8",
"user_star_pic": "https://img.alicdn.com/imgextra/i4/O1CN019QZnaG1U1LtUAPn6e_!!6000000002457-2-tps-92-45.png"
}
],
"data_from": "xdl"
},
"secache": "c8bde0fb0758d449f9b07cca295d4b61",
"secache_time": 1685676470,
"secache_date": "2023-06-02 11:27:50",
"translate_status": "",
"translate_time": 0,
"language": {
"default_lang": "cn",
"current_lang": "cn"
},
"error": "",
"reason": "",
"error_code": "0000",
"cache": 0,
"api_info": "today:87 max:10000 all[149=87+35+27];expires:2030-12-31",
"execution_time": "1.043",
"server_time": "Beijing/2023-06-02 11:27:50",
"client_ip": "106.6.39.156",
"call_args": {
"num_iid": "600530677643",
"page": "1"
},
"api_type": "taobao",
"translate_language": "zh-CN",
"translate_engine": "baidu",
"server_memory": "6.12MB",
"request_id": "gw-1.647961b5c8525",
"last_id": "1778514360"
}
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标签:count,feedback,img,示例,imgextra,rate,user,淘宝,电商 From: https://www.cnblogs.com/Cris20230328/p/17452111.html